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Management Team 
Main Features 
Road Map 
Version History 
Why Web-Based? 
System Integration 

Merco was developed by Chartered Accountants to provide businesses with a powerful, fully-integrated, windows and web-based ERP system with comprehensive CRM software.

Merco CRM Software

Merco offers powerfull, fully-integrated, windows and web-based CRM Software. It offers many features that would be hard to find in much more expensive CRM systems. At Merco we strive to provide the best CRM software for our clients that utilises the latest technology to ensure their business systems are ready for the future.


Merco Software is a member of Cortell Group, a Business Intelligence Consultancy group that specialises in providing solutions to clients to improve business performance.
Ernest Glad, a former university professor in Financial Management, started the business in Johannesburg in 1992 to cater for the growing needs among organizations for Activity-Based Costing solutions.
During its first few years numerous assignments were undertaken for large complex businesses and the organisation developed expertise in managing information in these environments. This lead to its development as a specialist Business Intelligence consultancy and today Cortell provides a variety of products and services in this arena.
Today Cortell is a group of companies that supplies consulting, implementation and development services. It has several blue chip organizations as clients and it operates in a number of industries
The company operates from bases in New Zealand, Australia, North America and South Africa. We have a staff complement of approximately 85 full-time staff members made up largely of Chartered Accountants, IT specialists and Engineers.

Our Values

Merco subscribes to seven core values that consistently dictate the performance and behaviour of the company and its people.

Merco is committed to:

  • Delivering a professional and objective approach to business, free from the constraints of 'office politics'.
  • Employing the best skills available and subscribing to a philosophy of lifelong learning that enhances its people's knowledge base.
  • Carrying out assignments and dealing with openness, honesty and integrity in all spheres.
  • Treating client information with confidentiality and applying practices that ensure privacy of information.
  • Transferring knowledge to client personnel, ensuring that they have improved capabilities to employ advanced technologies.
  • Teamwork as the key to delivering the best results and bringing the best out in every player.
  • Clearly understanding customer requirements.

Featured Customer
"Our requests have been easy to organise and actioned quickly."
Abilities Group

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